Shipping Policy

At Spartan Saunas, we understand that purchasing a premium sauna is a significant investment. Our goal is to make the delivery process as clear and predictable as possible, from the moment your order is placed through final delivery.

Shipping Coverage Area

Spartan Saunas currently ships throughout the continental United States only. We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations.

Order Confirmation

After your order is placed successfully, you will receive an order confirmation by email. This confirms that we have received your order and allows our team to begin processing it.

For certain large or specialized products, additional information may be required to coordinate delivery. If anything needs to be confirmed before shipment, our team will contact you directly.

Order Processing Time

Most orders are processed within 3–5 business days. Processing includes order verification, coordination with our domestic supplier network, and preparation for shipment.

For items that are temporarily out of stock or require special ordering, we will contact you with an updated estimated timeline before proceeding whenever applicable.

Shipment Notification & Tracking

Once your order has shipped, you will receive a shipment notification with tracking information when tracking is available. This allows you to monitor your shipment and stay informed as it moves toward its destination.

Large sauna orders may require freight delivery. In these cases, the freight carrier may contact you directly to coordinate delivery arrangements.

Estimated Delivery Time

After processing, typical transit time is approximately 3–7 business days.

As a general guideline, most orders arrive within approximately 7–12 business days from the date of purchase, including processing and transit.

Delivery times are estimates rather than guarantees and may vary depending on product availability, destination, carrier schedules, weather, and other circumstances outside our control.

Shipping Carriers

Depending on the product, destination, and shipment size, orders may be delivered through FedEx, UPS, USPS, or professional freight carriers.

Large and oversized sauna products are typically shipped by freight to ensure appropriate handling and transportation.

Delays & Exceptions

While we work closely with our suppliers and shipping partners to keep orders moving efficiently, occasional delays can occur due to carrier disruptions, weather, high shipping volumes, product availability, or other unforeseen circumstances.

If we become aware of a significant delay affecting your order, we will proactively notify you and provide an updated timeline. For out-of-stock or custom orders, our team will communicate updated availability and delivery expectations as soon as that information is available.

Contact Information

Questions about your order or delivery? Our customer support team is here to help.

Spartan Saunas
Email: support@redmeteoritellc.com

We believe clear communication is an important part of a great customer experience. If you have a question about shipping before or after placing your order, please don't hesitate to reach out.